ORTRA is looking for a dynamic, detail-oriented Registration & VIP Services Coordinator to join our team. This role is ideal for someone passionate about hospitality and service, with the drive to create a seamless experience for international participants at world-class conferences and events.
What You’ll Do
- Own the registration journey: Build and manage registration forms on our dedicated platform, ensuring accuracy and smooth operation throughout the project lifecycle.
- Coordinate guest services: Oversee hotel bookings, transportation, and tourism activities for participants and speakers.
- Be the point of contact: Communicate with local and international guests, responding to requests before and during events.
- Work with partners: Negotiate and manage hotel agreements, allocate room blocks, and ensure flawless execution.
- Deliver world-class support: Provide exceptional customer service and assist participants on-site during conferences.
What We’re Looking For
- English at mother-tongue level – must-have!
- At least 1 year of experience in hospitality, hotels, or tourism
- Strong organizational skills and attention to detail
- A proactive, hands-on approach with the ability to perform under pressure
- Excellent interpersonal and customer service skills
- Full proficiency in Microsoft Office
- Previous experience in a similar role – a strong advantage
🕒 Position Type: Full-time, on-site
📍 Location: Tel Aviv (near a train line – easy to reach by public transportation)